Watch Your Competitors. In Real Time.

Every shipment a competitor sends or receives generates a customs filing: bill-of-lading, HS code, port of loading, port of discharge, declared value and consignee. Most of that data is in the public record. ShipScout ingests it in near real-time across 150+ countries and runs continuous diff against the radar list you define.

When something changes, whether that's a new buyer, a departing one, a dominant origin country falling away or a new product line appearing, the dashboard updates and an email alert goes out.

Here is the simple truth: buyers ghost suppliers all the time. Quality drops. Lead times slip. A cheaper competitor undercuts. The relationship ends. The buyer still needs the product; they simply bought it from someone else this quarter.

Other providers will tell you who your competitor is shipping to. ShipScout tells you who they used to ship to and stopped. That buyer is now looking for a new supplier, and you have roughly 60 to 90 days to reach them before they settle with someone else.

We do this by computing partnership decay against the historical baseline. If competitor A shipped to buyer X every 6-8 weeks for 3 years, and the last shipment was 4 months ago, the system raises a "partnership lost" event with a confidence score. You get the buyer's full company profile, decision-maker contacts, and a one-click outreach action.

Real example

An exporter of automotive components in Pune adds three Chinese competitors to their radar. Within 30 days:

• 14 "lost partners" : buyers in Mexico, Brazil and Turkey that had not received a shipment from the Chinese competitors in 90 days or more.
• The exporter's BD team launched targeted outreach using ShipScout CRM AI's drafting feature.
• 3 of the 14 buyers signed within 90 days, two more entered active negotiation. Total contract value: USD 2.1M.

The same data, fed to the team weeks earlier than scraping competitor websites would have allowed, made the difference. That is what the radar does.